Our Rug Care Services

During pre-inspection, we are looking for the information we need to build a custom wash plan best suited to the individual needs of your rugs. Pre-existing conditions such as dry rot, pet stains, worn areas, and dye bleed will often cause us to alter our cleaning approach so that we are always using the safest methods.

Before your rugs are washed, they are dusted to remove the gritty soils that become embedded in the foundation of your rugs over time. Just like our wash process, we will vary our dusting methods to meet the special conditions of each rug. From vacuuming to air dusting to our state-of-the-art tumble duster, we’ve got a dusting tool that will work for your rug!

We’re so happy to have one of the ONLY rinsing centrifuges in use in Southern Alabama. The high-speed spinning process expels water from your textiles in a manner that is successful for virtually every rug. Our drying space is temperature and humidity controlled, which speeds up the drying process and eliminates any mildew risk.

When you see wool moths in your rugs, call on us to contain and remove any infested rugs for cleaning, repair assessment, and moth deterrent treatment. Once your rugs have been removed from your home, you may wish to contact a pest control company for an inspection and eradication treatments if necessary.

Rugs that are going into storage for any length of time should be professionally cleaned, thoroughly dried, treated with a moth deterrent, and wrapped in a breathable TyVec paper. This will reduce the risk of a moth infestation, or other nesting pest problem. Rugs going in to storage should never be left in plastic, nor should they be allowed to rest on the floor or along a wall.

If you would like us to wrap your rug for transport only, we are able to encase it in poly-tubing for a short-term solution.

Rugs left with us longer than 120 days from the date of completion of service are considered abandoned and become the property of Southern Heirloom Rug Cleaning Company to dispose of as necessary, unless storage arrangements have been made with us in advance.
All rugs placed into storage at Southern Heirloom Rug Cleaning Company will first need to be washed, treated with a moth deterrent, and properly wrapped in TyVec. Monthly storage fees will be assessed on an individual basis.

We see a lot of wear-and-tear rug damage every day. Worn and loose side cords, missing or pet chewed corners, small holes, and worn patches are all repaired by hand right here in our rug care center. When your rug comes in for cleaning, have our repair team look your rug over. It’s far less expensive to repair a rug than to replace it!

Dye damage caused by flooding, pet urine stains, or over-the-counter spotters can often be improved enough to become invisible to an unsuspecting person. Bleach spots and negative stains can often be re-dyed to blend in with the surrounding colors. Once your rug has been cleaned, we’re happy to provide an estimate on the pre-existing color damage.

Results for this type of repair cannot be guaranteed as the process is more an “art” than a “science.” Our goal is always improvement – not perfection.

We specialize in safely cleaning all fiber types!

• Wool
• Silk
• Cotton
• Linen
• Sisal
• Rayon
• Viscose
• Tencel
• Bamboo Silk
• Metallics