by southheirprod | Mar 16, 2019 | FAQs
What happens to rugs that customers don’t pick up? Rugs left with us longer that 120 days from the date of completion of service are considered abandoned and become the property of Southern Heirloom Rug Cleaning Company to dispose of as necessary, unless storage...
by southheirprod | Mar 16, 2019 | FAQs
Do you pick up and deliver? What’s the charge? If your rugs are rolled up & ready for us to take away, the fee is $45.00 round-trip. If you need us to roll them up for you, the fee is $75.00 round-trip, which includes a second man and the assumption that we will...
by southheirprod | Mar 16, 2019 | FAQs
I used a popular spot-removal product and bled the colors on my rug. Is this something you can fix? Dye damage caused by flooding, pet urine stains, or over-the-counter spotters can often be improved enough to become invisible to an unsuspecting person. Bleach spots...
by southheirprod | Mar 16, 2019 | FAQs
Should my rug have a fiber protection treatment? Professionally applied fiber protector provides a couple of really great benefits! It causes a spill to bead on the surface of the fibers for approximately 10-15 minutes, allowing enough time for blotting, and it...
by southheirprod | Mar 16, 2019 | FAQs
Why do you recommend a pad for under my rug? Rug pads perform a couple of different functions – they help absorb wear, keep your rugs from sliding out from under foot, and filter damaging soils away from your floors. Most rug pads only last between 3-5 years, so if...
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